A good intranet works to streamline your organisation’s processes and improve operational efficiency, but what exactly are the key benefits of investing in your intranet?
Your intranet’s purpose should be to enhance communication between employees, suppliers and customers; reducing the time it takes to get things done, lowering upkeep costs and enabling growth. With a well-integrated intranet, your organisation will reap a multitude of benefits.
5 Benefits of Investing in your Intranet
Collaboration = Innovation
Leading organisations have long established that transparency within internal processes is tantamount to success, and collaboration and innovation are virtually dependent on one another. Transparency unifies the organisation and its disparate teams, enabling streamlined collaboration. Social intranets make it possible to share documents, create notes, discuss information relating to customers, review performance feedback, and reference pertinent data. With access to a central hub of information, an intranet can encourage staff to engage more in individual and collaborative projects, and work harder to reach goals and initiatives.
By connecting the workplace through one central interface, collaboration is made simple. Time wasted on tedious methods of communication or searching for content is instead devoted to delivering a higher quality of work, developing customer relationships, closing sales and maximising opportunities for success.
According to a study conducted by Holmes, the annual cost of workplace miscommunication is US$37 billion. It’s easy for information to become diluted, confused and even lost when communication is widely spread across so many different channels. An intranet enables direct, clear communication among staff to avoid important information between teams from becoming confused. The intranet acts as the single source of truth that allows you a 360-degree view of your organisation, making it easier to manage important information, be aware of deadlines, customer feedback, and allow staff to focus on improving their performance.
Content that sits within the intranet can be linked with email or other communication tools, to ensure all staff avoid missing an important update. The most recent information can be updated in real-time and accessed by all employees eliminating cross-checking or searching through emails to source the most recent update.
A dynamic intranet virtually allows employees to be informed and in turn ensure maximum productivity.
Improve Talent Retention
Increased communication in our modern-day means more enticing opportunities within the workforce. Talent retention has become a key concern for organisational leaders, for any organisation’s direct lifeline is its employees, and the organisation’s health and profitability are dependent on the quality of its talent. There is no denying the importance of an intranet in any organisation – internal communication leaves employees more informed, and empowers them to feel satisfied, valued and feel more involved in the fate of their organisation. An effective intranet acts as a space for innovative collaboration and encourages employees to feel inspired and involve themselves in more rewarding projects that ultimately enrich their professional career.
According to CIO, ‘ongoing education’ is pivotal to employee retention; almost equal to compensation and staff satisfaction. If your employees feel that they are valued and you are dedicated to investing in their knowledge, they are significantly less likely to move on. Training resources can be built into your organisation’s social intranet, allowing complete access to a range of knowledge and materials crucial for employee development. According to IBM, services accessible via their intranet is annually saving the organisation over US$500 million, including US$284 million on training resources. 80% of IBM employees access their intranet daily, and 68% view the central database as crucial to their jobs.
Companies who prioritise their intranet are increasingly more likely to reach their goals and objectives with the help of empowered, motivated and highly-qualified employees.
Drive Company Culture
Not only does company culture work hand-in-hand with an organisation’s ability to retain well-qualified talent, but it also attracts potential employees and can significantly improve staff performance. A well-designed intranet allows for a connected, pleasant workplace – the perfect platform for collaboration and innovation.
If your employees are functioning within a helpful, and well-connected intranet, it will allow them to better serve the customer, which means more profitability for your organisation. In the best-case scenario, a well-designed intranet creates a healthy workplace culture that employees will want to be a part of.
With an effective Cloud-based intranet, such as Microsoft SharePoint, the tool can be accessed from any device, regardless of your location, allowing you 24/7 access to the information you need. Documents on the intranet are updated in real-time, providing employees with the most up-to-date information wherever they may be.
The time and effort saved trying to remotely source information allows employees to focus on tasks, improving their turnaround times, productivity, which collectively results in higher profitability.
Discover how to create a business case for your new intranet: download our free eBook today.