A need for organisation wide visibility
TravelEdge Group was founded in 2000, offering a full suite of services including corporate travel, in-house travel management solutions, academic services, events, and experiences.
Following several months of widespread growth, the company faced an obstacle with their outdated internal reporting capabilities, hindering company progress through its error-prone structure. While taking this into account, it was agreed that a major overhaul was required to provide the leadership team with the information they needed for further growth.
CEO, Kim Wethmar, was concerned that the team lacked the required visibility to assist them in making informed business decisions. “As a travel management company, we have access to large data sets,” she says. “We not only require insights into the general operational data and trends but also need to surface sales activities, retention metrics, the financial health of the business in a single dashboard. On top of that, we’re a people business, and I am passionate about employee engagement. We worked very hard to build an open, feedback-driven culture and I like to have real-time insights into these key metrics.”
The TravelEdge Group conducted a rigorous selection process, before finally choosing Microsoft Power BI as the analytics platform and Clade as the partner to develop and implement an enterprise-wide “Reporting Refresh” Business Intelligence project. “We had already invested in the Microsoft Office 365 and Dynamics 365 platform, therefore Power BI was a logical choice for us,” says CIO Senthu Jegadheesan. “We shortlisted a few very strong BI specialists but Clade stood out for their travel industry experience, their expertise in both Power BI and Dynamics 365 and also their partnership approach.”