Funtastic is one of Australia’s leading distributors of toys, sporting and confectionery products. With some of the world’s leading brands in its portfolio, including Razor, Cabbage Patch Kids, LeapFrog and Pillow Pets, its products are greatly in demand with Australia’s leading retailers, such as Big W and Kmart. Funtastic also has international operations with offices in Hong Kong and China, where it develops its own brands such as Chill Factor and Pop Tape for distribution to the global marketplace.
For such a large business, an unexpected IT outage for any length of time would cause the business serious damage, both operationally and financially from lost orders through to loss of data in their ERP system.
Funtastic was struggling to find a disaster recovery solution that would meet its needs in terms of restore times, the company’s Group Manager of IT, Stuart Bennett said.
“We were looking at Recovery Time Objectives (RTO), which is how long to restore the system, and Recovery Point Objectives (RPO), which measures how long you have data loss for in the event of an outage,” Bennett said. “A lot of the competing products we were evaluating showed results against these objectives of fifteen minutes, which wasn’t really good enough.”
Funtastic hasn’t experienced an outage to date, but Bennett was concerned that in the event of one, the company could be looking at a catastrophe, if not a business-ending event.
“When I started here four years ago, I was given a document that was out of date, and I sat down with my boss at the time, the CFO, and went through where the document had flaws,” Bennett said. “One of those concerns was the DR, and I explained that we need to make sure the business is protected with disaster recovery so if something happens here the business can keep running. Because we’re a public company on the ASX we have corporate governance requirements that made it an easy sell.