Enersys selected three potential new partners to examine in detail.
“We had several criteria,” explains Vivian. “Firstly, our new provider had to offer the full range of services that our business required, including around-the-clock support. Secondly, they needed to be the right size – not so big that our business wouldn’t matter to them.”
After evaluating their options, Enersys decided to hire Brennan.
“We wanted a partner who could provide the services we required under the one banner,” says Vivian. “With a proven ability to deliver the managed services we wanted, including network connectivity, Brennan was our first choice.”
To replace Enersys’ outdated server platforms, Brennan recommended two new servers to meet the company’s email, file storage and database requirements.
To improve network reliability, Enersys upgraded to Brennan’s BPIP network solution, establishing a dedicated link between the company’s Sydney and Melbourne offices.
Brennan’s engineers also ensured that the Enersys Australia team was able to seamlessly and securely connect to each other and to the Enersys global network via the company’s VPN.
Microsoft’s Outlook Anywhere was also deployed – providing staff with secure and reliable access to vital business services while at home or on the road.
Now operational, Enersys’ new managed platform is serviced by a Brennan Ultimate Care agreement – delivering 24/7 support with proactive monitoring, ensuring that the services deployed meet stringent SLAs.