Act For Kids provides Australia’s children with one of the most valuable services of all; protection from abuse and assistance for the abused. Operating primarily throughout Queensland with a growing presence in Adelaide, South Australia and Sydney, New South Wales, Act For Kids is active in regional and most rural areas in Queensland. They have grown from just one person to over 200+ due to demand for the valuable services they provide.
As a charity operating in diverse locations, the integration and utilisation of technology were always going to be a challenge. Especially when it was running the bulk of its technology internally.
“We had an IT system that relied on our own hardware located on-site, “Koni Hanlon, Executive Director People, Culture and Infrastructure at Act For Kids, said. “We did have our email and Office 365 in the cloud, but we didn’t have any way to transition fully to it. We were also concerned that a lot of our hardware was quite old and starting to fail. We didn’t have a network and it was very difficult for us to work flexibly; for example, working from home or a remote location wasn’t particularly easy with the infrastructure we had.”