Get the technical IT support and skills your business requires with improved efficiencies, without the need for high capital expenditure.
Our IT services and support offerings are flexible and allow you to select certain components or outsource the whole of your IT infrastructure. By utilising our IT services and IT support options we help you manage costs, reduce risk, increase flexibility and realise operational efficiencies.
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Managed Services
What are Managed Services?
Total support and management of your IT environment for a fixed monthly fee. Our Managed Services offerings include:
- Managed servers
- Managed networks
- Managed devices
- User support
- Print support
- Data protection.
What are the benefits?
- Strategic IT consultations
- Reduced financial risk through a fixed monthly management fee
- Guaranteed outcomes and defined Service Level Agreements
- Modular flexibility with options to tailor a solution for all or part of your infrastructure.
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IT Service Packs
What are IT Service Packs?
Pre-paid blocks of IT support hours available in 25, 50 or 100 hour blocks. Available Service packs:
- IT Infrastructure
- Software Development
- Telephony and Communications
- Multi Service Pack.
What are the benefits?
- No contracted terms
- Easy to manage cost
- Access to the complete range of Brennan IT’s specialist knowledge.
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IT Project Services
What are IT Project Services?
The management and implementation of IT projects from a small, intricate undertakings through to large IT infrastructure deployments. Services include:
- Advisory and consulting services
- Technical implementation services
- Project management.
What are the benefits?
- Structured project management methodology
- Access to certified technical consultants and accredited project managers
- Guaranteed quality delivery and a guaranteed fixed-cost result
- An accountable and responsible project partner
- Seamless transition between project services and managed services
- Delivered to quality, time and budget outcomes.
Customer Stories
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overview
Business Challenge
When Lush Australia developed the need for comprehensive and dedicated IT support, it looked for a partner with a nationwide presence and instant response capabilities to support its Australia and NZ operations.
Solution
- New network infrastructure
- Installation of new retail software
- On-going Managed IT Services.
Results
- 24/7 support with instant response across Australia and New Zealand
- Robust infrastructure network linking 37 outlets and 340 staff
- Faster, better sales and stock information retrieved from stores.
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overview
Business Challenge
With Enstruct’s business growing, they needed to free up more resources to support strong business growth without compromising service levels.
Solution
Through a Managed IT Support agreement, Brennan IT now serves as the single point-of-call for all Enstruct’s IT needs. As part of the Managed IT Support package, Enstruct has 24/7 access to a centralised helpdesk.
Results
- 24/7, pro-active, system-wide support
- Improved business processes through new technologies
- Ability to quickly expand to meet growing business demands.
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overview
Business Challenge
When Executive Channel wanted more control over its IT spend, it moved to a Managed Services agreement.
Solution
A managed IT support agreement provided ongoing maintenance, monitoring and service desk services for a fixed cost.
Results
- Reliable IT systems with high levels of performance
- Increased business and budgeting certainty via predictable support costs
- Access to expert advice, specialist skills and knowledge.
