17 Mar 2020

COVID-19: An update from Brennan IT

A message from our CEO, Stephen Sims

Last updated: 1/04/2020 1:00PM AEDT by Stephen Sims

 

As panic continues to spread across the globe, and locally here in Australia around the uncertainties of the Coronavirus (COVID-19) and its impact, I would like to share with you some of the key policies that Brennan IT is implementing to ensure our staff remain safe, and that we deliver business continuity for our clients.

By taking clear steps to prepare for the spread of COVID-19, we are confident that we can do our part to help reduce the impact and disruption for our clients and staff.

What is COVID-19?

Coronaviruses are a large family of viruses that cause illness ranging from the common cold to more severe diseases. COVID-2019 is a new strain of coronavirus that has not been previously identified in humans. COVID-19 was first encountered in Wuhan, China, in December 2019, and has gone on to affect over 750,000 people in over 180 countries around the world, causing over 36,000 deaths. There is currently no vaccine to prevent COVID-19 – the best way to prevent illness is to avoid being exposed to this virus.

What action is Brennan IT taking?

Our senior leadership team are monitoring the situation via the Australian Government Department of Health and World Health Organisation, and our ongoing response and position to managing our exposure will be evidence-based to ensure timely and appropriate action is taken.

The steps we have taken so far include:

  • Creating a culture of infection control in the workplace that is reinforced during the annual influenza season, to include, if possible, options for working offsite while ill, systems to reduce infection transmission, and worker education.
  • Establishing contingency plans to maintain delivery of services during times of significant and sustained worker absenteeism.
  • Where applicable, enforcing remote working to allow workers to provide services from home if public health officials advise against non-essential travel outside the home.
  • Monitoring overseas travel for employees who have just returned (as well as family or friends returning from overseas) and are about to commence back at work. We are also monitoring the situation in our own offices and client sites to ensure staff who visit, or work, at these sites are not impacted or put at risk through these environments.
  • We have commenced work-from-home planning tests to prepare teams across our entire business.
  • As the situation evolves, adjustments will be made to ensure we have the right Pandemic plan in place that will protect our staff and ensure continuity on our services to our clients.

Common questions

Does Brennan IT have a defined Business Continuity Plan (BCP) in place?

Yes, we do. The table of contents version is available on request.

When was your BCP last tested?

We conduct annual testing. The latest test was performed in February 2020.

Do you have a Pandemic Response Plan or Procedure in place?

Yes, we do. The table of contents version is available on request.

Has your Pandemic Response Plan or Procedure been triggered?

Not at this stage. We are in the process of testing this activity.

In the case of a Pandemic event, do you envisage any issues in continuing to deliver services?

We have plans in place that enable Brennan IT to meet all our contracted obligations and don’t foresee services being hindered.

Have any of your material third party service providers triggered their BCP?

To date we have not experienced this, if such an event were to occur, we would notify our customers accordingly.

In the case of a Pandemic event, will your organisation be able to operate with 25% or greater staff absence?

Yes, we will continue to operate, however, at reduced capacity.

In the case of a Pandemic event, is your organisation set-up to allow employees to work-from-home or remotely, and complete all tasks within the business as usual timeframes?

Yes, this is the basis of our pandemic response plan.

Are there any other matters that we should be aware about?

Not at this time, as matters change over the coming weeks and months, we will communicate the impact accordingly.



We will continue to keep you updated as the situation evolves and please do not hesitate to contact your Account Manager, or myself directly should you have any questions.



Regards,


Stephen Sims
Chief Executive Officer

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