“Although the transition happened in the background, the results were almost immediate, with anecdotal comments coming in from all parts of the business, remarking on how fast and helpful the help desk had become, literally overnight.”
“Technology is ubiquitous. We are starting to see a lot more innovation and digitisation in our sector. Having a partnership with a leading managed services provider such as Brennan to support all of our frontline staff 24/7 is critical.”