A long-term partner empowering business success

Having the right IT infrastructure today doesn’t mean it will be effectively optimised for your business tomorrow, as the technology landscape is rapidly evolving.

Keeping abreast of all the changes is challenging and time-consuming, requiring expert resourcing that is unviable for most organisations to have in-house.

With Brennan taking responsibility for your IT needs under an outsourced arrangement, we can help your organisation optimise costs, reduce risk, increase productivity, efficiency, competitiveness, and provide you with the scale when you need it.

This allows you and your team to better focus on revenue-generating activities and innovation.

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Unleash your people from the burden of IT and achieve an awful lot more

As the only Managed Service Provider in Australia offering true end-to-end outsourced IT solutions, we can be your complete, long-term IT partner.

Contact one of our experts on 1300 500 000 or submit an online enquiry.

Get the business advantage with managed IT

Working quickly, proactively, and strategically, we help transform your business through modern and innovative outsourced IT solutions. Through our collaborative, agile, and friendly service delivery, we take care of day-to-day IT, mitigate risks and manage your infrastructure to ensure it delivers real-world measurable outcomes for your business.

By selecting Brennan to manage your IT environment, you can regain control through our AI-powered self-service portals, and benefit from an unrivalled level of service. Put simply, we optimise the power of IT and give you back time to work on the things that make a difference to your organisation, people and customers.

Talk to our team

Our team would love to see how we can help you.

Get in touch

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Service Desk IT support for your team when they need it

Our managed IT Service Desk helps you free up your in-house IT resources, by providing an extra set of hands, whether on-site or via remote support, with day-to-day IT management. We provide the fastest, friendliest, and most effective IT support and services in response to your organisation’s technology needs 24/7/365.

Whatever IT support services you need to keep your business running at its peak, our managed IT Service Desk provides you with a cost-effective and secure way of enhancing your business without hiring new staff.

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Managed Endpoint Empower your people no matter where they are

As organisations adjust to the increase in remote working, most are being faced with the challenges of managing equipment, software updates, and providing their people with the right level of support. They are under increasing pressure to deliver a secure and seamless experience for everyone, no matter where they are. Our Managed Endpoint solution provides a common, easy-to-manage business environment, combining managed endpoint for workstations and devices, managed applications for business software, and end-user support.

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Managed Infrastructure Removing the burden of Infrastructure management

IT infrastructure changes rapidly and, for most organisations this results in a complex web of hybrid environments. Every new SaaS platform, server, site, or network adds greater complexity and becomes that much more difficult to keep on top of.  To add to the challenge, there are then even greater requirements to keep your systems secure, patched, up-to-date, and accessible.

Our Managed Infrastructure Services supports your team by removing this burden. We do all the hard work for you, managing and continuously improving your IT environment so that you can get on with what’s important: the strategic projects that will make a difference to your organisation, your people, and your customers.

 

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Managed Cloud Supporting you with the right mix

Regardless of your infrastructure and how it’s split between on-premises and cloud, we know getting everything set up and operational takes time, expertise, and patience.

With Brennan’s Managed Cloud offering, you can outsource the entire setup, maintenance, and management of your cloud services, letting our experienced team take care of it all for you.

We can get you up and running in the secure Brennan-hosted private cloud infrastructure, manage your Public Cloud environment, buy servers on your behalf, purchase and implement your software licenses, purchase, and configure your network equipment, and negotiate the right data centre space to suit your needs.

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Managed Cybersecurity Reducing risk to secure your greatest assets

A more mobile workforce, greater use of cloud and an ever-changing technology environment creates additional risks if security is not always top of mind. Ensuring your organisation has an intelligent IT solution that meets the highest levels of governance and compliance, mitigates risks, and empowers your people to thrive and deliver great service to your customers, is not easy to do.

With Brennan’s managed cybersecurity service, we look after your cybersecurity needs every step of the way – from training and awareness for your people to network and perimeter security, and everything in between.

 

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Managed Networks Providing you with robust communications

Connecting networks across multiple sites and keeping them connected can be challenging, costly, and extremely time-consuming.  Not having an overarching view of performance across your voice and data networks could have devastating consequences for your business.

Brennan’s Managed Networks solution – whereby you outsource the management and monitoring of your network to our highly skilled engineers – removes these challenges and ensures your business is always securely connected. Scalable and customised to your needs, it will support your organisation’s growth with services including SD-WAN, router, local network switches, and internal firewall.

How Brennan empowers your teams…

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Unparalleled end-to-end offering

There are many Managed Service Providers in Australia, but no others that can provide everything you need in one place. ISO27001 certified we offer a complete range of IT, cybersecurity, cloud, data voice services, enabling you to take the stress and expense out of managing one of your organisation’s key enablers to success – your IT.

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People, systems and automation

Utilising innovative tools such as ServiceNow, coupled with our team of certified specialists and continual investment in intuitive automation development, we provide our customers with intelligent and proactive IT solutions that enable them to work with confidence.

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Addressing business issues that matter 

Brennan’s outsourced IT solutions help organisations reduce costs, increase efficiency and competitiveness, scale when they need to, and mitigate risks via our secure always philosophy and stringent SLA’s.

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Always-on monitoring 

Our expert and highly certified team proactively monitor your IT infrastructure to remove problems before they even arise, so your organizational IT requirements are delivered seamlessly. We also keep abreast of the rapidly evolving technology environment to identify new ways for you to supercharge your business.

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Exceptional customer service experience 

We are a united team that is passionate about delivering exceptional customer experiences, at every interaction across your organisation. This is demonstrated by our world leading Net Promoter Score rating received by our customers.

Our solutions

Brennan’s team of experts works collaboratively with its customers to deliver outsourced IT service solutions that are underpinned by our market-leading systems and processes, our commitment to continual improvement, and our powerful AI-powered customer service portals.

Whether you’re looking for a partner to manage your entire IT environment or specific aspects – Brennan provides flexible and scalable IT solutions that evolve with the needs of your business, people, and customers.

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Service Desk Managed Cybersecurity Managed Cloud Managed Infrastructure Managed Networks Managed Endpoint
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Customer success stories

Whether it be business, government or enterprise level organisations, Brennan is here to help! Explore our success stories below.

View case studies

What our customers say

Thank you for the support for the past quarter – especially during the COVID lockdown. We appreciate the efforts demonstrated by our onsite engineers. It’s been a pleasure working with the team.

Cindy Kwong, Finance Director, Pacific Equity Partners

Thank you for all your support over the last year and through the COVID period. Very pleased with the strategic partnership in place between Brennan IT and Delaware North.

Phil Witchen, Information Technology Manager, Delaware North

So much can be said about how Brennan is a great partner for Provincial Home Living. We are very happy with our choice and continue to choose Brennan for all of our future and ongoing work.

Glenn Wykes, Information Technology Manager, Provincial Home Living

I have been very pleased with the support that we receive from Brennan IT. I have recommended their services to other organisations.

Mark Wiggens, Professor of Organisational Psychology, Macquarie University

Brennan is a trusted partner of ours, and there is certainly mutual respect and understanding from both organisations. We are both working towards the same outcome. It’s a deep-rooted engagement that will be ongoing.

Phil Witchen, Information Technology Manager, Delaware North

With Brennan, we have finally found a partner who can lead us in the right technology direction and give us the performance we need. We are a family-owned and-operated business that is now future-proof and ready for the 21st century.

Heather Cross, Chief Financial Officer, Priestley's Gourmet Delights

Brennan IT are, and will continue to be our primary business partner for our IT needs.

Chris Philpot, IT Manager, Pillow Talk

It’s been another good quarter working with Brennan, especially in the strange times Melbourne continues through. The Brennan IT team has been exceptionally responsive to our needs and have really managed to turn around a huge amount of work really quickly and professionally for us.

Campbell Henderson, Lead Business Systems, Eastern Melbourne PHN

I have been really happy with Brennan’s engagement and performance, particularly through COVID-19. Given the circumstances of COVID-19, our Account Managers, Ben & Mitch have been outstanding in ensuring our environment has been operating smoothly. Keep up the great work.

Terry Tran, Chief Operating Officer, Premise Group Services PTY LTD

Technology is ubiquitous everywhere; we are starting to see a lot more innovation and digitisation in our sector. Having a partnership with a leading managed services provider such as Brennan to support all our front line staff 24/7 is critical.

Jose A Perez, Chief Information Officer, HammondCare

Remove the pain with our outsourced IT services

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