A combination of the natural resources employment boom and advancing technology within the industry, led the Australasian Institute of Mining and Metallurgy (AusIMM) to embark on a 3 year digital transformation program.
With a focus on streamlining processes and providing an enhanced membership experience, AusIMM partnered with Clade to implement CAMS, its membership management solution powered by Microsoft Dynamics 365.
The association has since seen a reduction in manual, repetitive tasks done by staff, an increase in membership renewals, and significant improvements to the new member application process – going from 6 steps to complete a member application, to just 3.