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Founded in Melbourne, Australia, Forever New is a global fashion and accessories brand with almost 400 retail and concession stores in over 25 countries. Known for their effortlessly wearable and timeless collections that celebrate modern femininity, Forever New give customers the confidence to feel beautiful in every moment. But the team didn’t feel confident about their IT environment. With complex operations, expansion plans and ever-changing fashion lines, Forever New needed a partner that could kit out their retail premises and knit together their environment into a cohesive whole, tailored to their needs.

Challenges

Disparate IT infrastructure and high running costs posed challenges for Forever New's retail sites, requiring a leaner structure and reliable connectivity.

Solutions

We provided multi-site Managed WAN Services, connecting many stores to Forever New's head office and data centre. We developed a "store-in-a-box" solution for consistent and quick store implementation with WAN connectivity services allowing Forever New to maintain remote LAN networks, connect POS systems and databases, operate phone systems and other core business functions.

Outcome

Forever New experienced reduced resource needs, enhanced brand presence, improved customer experiences, and an operational efficiency uplift, with a streamlined IT environment and reliable connectivity.


“Our ongoing collaboration with Brennan has transformed our IT infrastructure, streamlined our operations, and enhanced our customer experience. Their innovative solutions and consistent support have been invaluable, enabling us to focus on growth and innovation. They are an essential partner in our success.”

Ben Tobgui
Head of Infrastructure and Operations, Forever New

When US-based business Delaware North acquired the Sky City Casino in Darwin, it had to conduct a major technology upgrade – without any impact on the customer experience. As Delaware north’s local technology partner, Brennan IT helped the global business design its strategy for this critical migration, as well as procure the new equipment.

Business Challenge

Migrate and upgrade a major casino’s technology infrastructure following a change in ownership, without any interruptions.

Solution:

Brennan helped design and procure equipment for new, modern infrastructure, including an HPE HF40 SAN storage solution. This provides the security, resilience, and performance the casino needs.

Results

The migration and upgrade occurred without any impact from a customer’s perspective, and 18 separate systems were successfully transitioned.

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