Founded in Melbourne, Australia, Forever New is a global fashion and accessories brand with almost 400 retail and concession stores in over 25 countries. Known for their effortlessly wearable and timeless collections that celebrate modern femininity, Forever New give customers the confidence to feel beautiful in every moment. But the team didn’t feel confident about their IT environment. With complex operations, expansion plans and ever-changing fashion lines, Forever New needed a partner that could kit out their retail premises and knit together their environment into a cohesive whole, tailored to their needs.
Disparate IT infrastructure and high running costs posed challenges for Forever New's retail sites, requiring a leaner structure and reliable connectivity.
We provided multi-site Managed WAN Services, connecting many stores to Forever New's head office and data centre. We developed a "store-in-a-box" solution for consistent and quick store implementation with WAN connectivity services allowing Forever New to maintain remote LAN networks, connect POS systems and databases, operate phone systems and other core business functions.
Forever New experienced reduced resource needs, enhanced brand presence, improved customer experiences, and an operational efficiency uplift, with a streamlined IT environment and reliable connectivity.
“Our ongoing collaboration with Brennan has transformed our IT infrastructure, streamlined our operations, and enhanced our customer experience. Their innovative solutions and consistent support have been invaluable, enabling us to focus on growth and innovation. They are an essential partner in our success.”
Ben Tobgui
Head of Infrastructure and Operations, Forever New
How one of the Australia’s largest car park operator, Secure Parking, is using intelligent cloud technologies to deliver a better customer experience. An application Development case study.
A secure, adaptable and scalable solution was needed to replace inefficient legacy platforms, increase productivity, improve customer experience and ready the business for future challenges and global rollout.
Secure Parking harnessed the power of IoT and cloud technologies to create a unique, reliable, secure, scalable and connected platform called Voyager, to drive efficiency and seamless customer experiences.
Voyager has been rolled out across 90+ car parks in Australia, with plans to expand globally. It provides Secure Parking with transformational business benefits including enhanced user experience, reduced costs, improved insights and streamlined processes.
Secure Parking is one of Australia’s largest parking operators. They offer a wide range of user-friendly facilities in all major Australian cities, as well as New Zealand.
Secure Parking aims to be the first choice in parking. As part of this vision, it had a goal to use technology to re-imagine the customer experience and drive operational efficiencies. Together, Brennan and Secure Parking are taking parking where no parking operator has been before.
Innovation is like oxygen for businesses—vital, yet often unnoticed until it’s absent. And for this leading industrial gas supplier, finding forward-thinking solutions to solve ongoing problems is helping breathe new life into the business as it rises above the competition.
Hamstrung by manual reporting processes, this leading industrial gas supplier recognised legacy data capture systems were laborious, costly, and error prone, leading to blind spots in business-critical areas like inventory, vehicle loading, servicing, and accounts.
Guided by the overarching goal of enhanced data visibility and usability, we were able to underscore how available technology – including Azure and Power BI – could create elegant, effective, and tailored solutions that solve complex problems when applied in novel ways.
By standardising disparate data and manual processes into a unified, automated whole, revitalised forecasting visibility is not only delivering economic benefits, it’s supporting broader company-wide initiatives and turning data into a strategic asset.