26 Sep 2018

Self-Service Portal Administrator Manual

Covered in this handbook:

  • Advanced – Ticket Filtering & Searching
  • Viewing your Personal Computer asset register
  • Viewing your Server asset register
  • Approving Orders/Requests/changes
  • Viewing all tickets at a site
  • Viewing your office 365 licences
  • Viewing your Department, locations and titles
  • Viewing your Cloud VMs
  • Upgrading A Cloud VM
  • Understanding PORTAL Orders

This handbook is designed for administrators who have maximum privileges in their dealings with Brennan IT. It is expected that you have read your staff member handbook prior to reading this one.

 
 
 
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