ARN – 6th of December 2013
Privacy, security, ownership, maturity and the complicated nature of Cloud computing have been named as the top five most common misconceptions surrounding the technology.
The results were part of an online survey conducted by Microsoft where partners ranked the most common customer misconceptions on cloud computing. The survey involved 2017 Microsoft partners in 11 countries across Asia Pacific, and there were 477 respondents from Australia.
Other misconceptions were around cost and reliability, the lack of value-add compared to on-premise versions of the technology and the lack of a clear return on investment.
Microsoft director of partner strategy, programs and industry, Dean Swan, said these cloud computing myths prevented organisations from improving their IT costs and workforce productivity.
Ensyst general manager, Nick Sone, said as a partner, it was their responsibility to help dispel any concerns clients had on cloud computing.
“This can be achieved by immersing ourselves into the client’s business objectives and fully understanding them,” Sone said. “Ultimately, cloud is a real opportunity for channel partners to cement their position as a valued part of the IT decision making process.”
Sone said it advises clients to adopt technologies from mature cloud providers who have a track record in successful implementations.
“It’s natural to have concerns when adopting a new technology, but by working with proven vendors who are willing to demonstrate their commitment to the platform users can be safe in the knowledge that the solutions will evolve to meet changing business needs,” Sone said.
Brennan IT CEO, Dave Stevens, said partners must focus on offering a customised cloud solution delivered out of the box that meets their business requirements.
“Our customers want to get up and running in the cloud as soon as possible to realise the business potential and gains, and it’s our responsibility to provide them with the tools enabling them to do this,” Stevens said.
In response to these insights, Microsoft is working to debunk each of these myths through offering more education resources such as its Office 365 Trust Center website.
Analyst firm IDC, predicts the spending on public cloud services in Australia will grow from $US1.3 billion in 2013 to $US2.8 billion by 2017.