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CLIENT SERVICES CONSULTANT



  • Dynamic CBD based Systems Integrator
  • Attractive remuneration
  • 3-5 Year Experience
Brennan IT is a system design, integration and support company, providing IT solutions and services to the corporate sector. We have offices in all major capital cities. We are currently looking for a full time Client Services Consultant with a high degree of consultancy skills in our Melbourne office.

NOTE - WE ARE NOT A RECRUITMENT AGENCY AND WILL BE RECRUITING FOR THIS ROLE DIRECTLY.

This is an opportunity for the successful candidate to utilise all the skills they have accumulated over the years in the industry in one challenging position whilst performing the service delivery function of the Brennan IT Client Services Team which includes 1st to 3rd level technical support and consultation.

Consulting - You will, in conjunction with Senior Consultants, be responsible for the day to day running of client networks, whilst continually striving to improve them.

Technical - You will also provide on site technical support for clients who use Brennan for Ad-hoc and emergency services

This role will be technically challenging and expose you to a wide variety of technologies. As such you will be required to stay abreast of all the latest trends & technologies and maintain current and achieve additional technical certifications.

The Requirements are:
  • Minimum MCSE (Windows 2000), with hands on experience in Active Directory, Exchange & SQL
  • 3-5 years experience in the IT industry
  • Have worked in a similar consulting role previously
  • Ability to autonomously manage day-to-day client and technical issues
  • Ability to work in a billable hour target environment
  • Able to build and maintain relationships with customers
  • Have private transport available for travel and a current drivers licence
Other forms of certifications and/or extensive experience with products from Cisco, Unix/Linux, Citrix or Novell are essential.

Above all you will be a clear, confident communicator with a passion for service excellence and enjoy dealing with external clients.

To guarantee the best candidates an attractive remuneration package, including base, car allowance, mobile phone, CBD parking and KPI bonus structure will be negotiated.

If you meet our criteria and are interested in this position, please email your resume to employment@brennanit.com.au with a covering letter outlining why you are suitable for this position.

Brennan IT is an equal opportunity employer.

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