13 Apr 2011

ITIL & The Future - Why Australian companies have to stop missing out

The Information Technology Infrastructure Library (ITIL) is the world’s best way to align IT with business objectives. It’s a comprehensive set of IT best practices, with a focus on service delivery and cost-effectiveness, and it’s the de facto international standard for the provision of IT services. Yet, as research we’ve commissioned from IDC shows, 60% of mid-sized businesses in Australia either have not heard of, or have no plans to implement ITIL.

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