17 May 2016

Downtime; when disaster strikes

We all know unplanned downtime can be a costly exercise. Whether through fire, flood or technology failure, downtime happens and the key to mitigating its effects is to be prepared.

Those effects can be real, costly and instantaneous.

A 2015 survey of IT professionals found business impacts of an outage occurred instantly for 17 percent of companies and within 15 minutes for a further 45 percent.

Analyst firm Gartner says the average cost is over $300,000 an hour though it can be more or less depending on the characteristics of the business environment. Other researchers are perhaps a bit less bullish, but still peg the hourly costs of downtime in the low six-figures.

What we can all agree on is that no-one wants to incur these types of costs.

Which makes this survey by Certitude in November 2015 somewhat surprising. It found 11 percent of Australian respondents allocated no budget to disaster recovery, up from three percent of respondents when the survey was last done in 2012.

Not coincidentally, the survey found most IT outages occurred at companies that spent little on disaster recovery.  It recommended an IT budget allocation of around three percent a year.

It’s possible that the lack of spend is a direct result of overconfidence.

A recent survey found “58 percent of respondents test their DR just once per year or less. An additional 33 percent of respondents said they tested infrequently or never.”

Reading that and some of these other statistics, it’s hard to argue against the idea that IT systems recovery looks broken.

But there is a bright light for businesses and they are increasingly recognising its value.

Cloud Disaster Recovery offers real-time, continuous replication of your on-premises environment to Brennan IT’s secure managed private cloud without having to heavily invest in a complete secondary DR site yourself. We fully manage the coordinated recovery of all your protected servers, in sync and securely accessible via VPN, within an hour or two of disaster being confirmed.

Analyst firms like Gartner already see the value of these types of disaster recovery systems.

“Gartner analysts have seen a significant increase in interest in cloud-based disaster recovery and IT service delivery continuity services over the last 12 to 18 months,” the firm recently said.

If you’re unsure whether you should rethink your disaster recovery strategy, consider taking this quick and easy true/false test.

Our solutions architects can also help you create an appropriate plan and provide guidance on best practice, so talk to us today.