Overview

Brennan IT’s Unified Communications (UC) Direct is a cost-effective Unified Communications solution designed specifically for the needs of SMEs. It bundles all necessary telephony equipment, software and installation services into a single package at an affordable price.

Combining real-time presence and availability information, click-to-dial integration with Microsoft Outlook, and powerful reception functionality, UC Direct brings efficient and effective communications to your business.

It’s a simple but feature-rich solution ready to increase performance, reduce costs, and improve customer service while delivering a rapid return on investment.

Benefits

• Increased productivity through more efficient internal and external communications and real-time presence and availability reporting.
• Improved customer service through faster and more effective call reception, forwarding and transfer.
• Reduced costs through the elimination of wasted time, ‘phone tag’ and call handling delays.
• Increased revenues through less call abandonment and better routing.