How should you evaluate ROI for IT projects?
Return on investment, or ROI, is one of the most important considerations to make when tackling any new technology project. What exactly do we mean by ROI? Unfortunately, there’s no exact definition. What’s generally meant however is this – what return am I going to see on this investment, and how long will it be More…
Date posted: 17/02/12
How to give great presentations
From board presentations to information sessions and product pitches, presenting is a vital and everyday part of business life. Doing it well is an art, and presentations that are lacklustre mean the presenter’s message and aims go begging. Maintaining the audience’s attention is vital if you’re going to convey what you need to, to keep More…
Date posted: 14/02/12
The tablet revolution
Tablet computing is coming to your business, if it’s not already there. From the iPad to BlackBerry’s PlayBook and Samsung’s Galaxy Tab, the number of devices is growing, as is their business potential. Windows 8, to be released this year, has the potential to be a watershed moment for tablets in business, with Microsoft promising More…
Date posted: 10/02/12
Finding loyal clients
How can you create loyal customers? At Brennan IT, we think the first thing to understand about customer loyalty is that loyal customers aren’t found, but made. The most important driver is of course good customer service. But, for us, there’s also the question of understanding a customer’s business – of being able to identify More…
Date posted: 8/02/12
What IT will bring in 2012
The fundamental aims of IT Managers and CIOs won’t change in the new year, and we expect improvements to business efficiency, increased productivity and reduced costs to remain priorities. What may change, however, are the technologies that businesses turn to to achieve these goals. In 2012, there’s no single, looming innovation that stands ready to More…
Date posted: 31/01/12
Five common cloud mistakes and how to avoid the hype
Something we can probably look forward to in 2012 is less hype around the cloud. That’s because the cloud has now become one of the mainstays of business computing, more an expectation than a novelty. If businesses aren’t already using it, then chances are it will be an integral part of their next technology upgrade More…
Date posted: 30/01/12
January 2012 latest news and views
We’re back on deck Our festive season provisioning embargo is over, and all of provisioning activities have returned to normal. 2011 was a busy and productive year for Brennan IT and our customers and we’re looking forward to the same in 2012. If you’ve got plans for the new year, why not contact us to More…
Date posted: 26/01/12
Successfully operating across multiple offices
One of the challenges when a business becomes successful is growing it in different markets. Establishing physical offices in different states and cities means that business processes, business information and (more intangibly) a business’s culture, now have to operate across geographic boundaries. What tools and strategies can help a multi-office business to stay on the More…
Date posted: 25/01/12
5 ways Unified Comms will make you more productive
Once the preserve of big business, Unified Communication is a productivity tool that mid-sized businesses are now adopting. That’s because Unified Communication (UC for short) offers huge scope for immediate productivity increases. Here are five ways UC can improve productivity in your business: 1. By eliminating ‘phone tag’. Through real-time presence reporting, UC lets you More…
Date posted: 25/01/12
Disaster Recovery services move to the cloud
One of the long-time problems with disaster recovery solutions has been testing them. Many businesses have simply had to rely on assumptions that their regimes will work in the event of a disaster. With the advent of new cloud technologies, however, this situation has changed. Indeed, one of the most valuable features of emerging cloud-based More…
Date posted: 10/01/12