TERMS & CONDITIONS

Download the relevant Terms and Conditions documentation by using the links below:-

Brennan Voice and Data - Standard Form of Agreement

This document applies to all Brennan Voice and Data communication services and related goods which Brennan supplies.

 Brennan Voice and Data - Category & Service Terms

 This document applies to all Brennan Voice and Data communication services and provides further information on the separate terms relating to different categories.

 Brennan Voice and Data - Acceptable Usage Policy

The Acceptable Usage Policy applies to clients who use Brennan services, this is a condition of the customer contract with Brennan.

Brennan Voice and Data - Customer Service Guarantee

This document will provide you with information on performance and supply standards, obligations and customer entitlements.

Brennan Voice and Data - Service Level Agreement (SLA) 

This document outlines the Service Level Agreement commitment to Brennan Clients.

 

 Brennan IT - Master Services Agreement (SLA)

This document outlines Brennan's Master Services Agreement (MSA).

Brennan IT - IAAS Product Terms

This document outlines Brennan's Infrastructure as a Service(IAAS) Product Terms.

Brennan IT - Hosted Exchange Product Terms

This document will provide you with the Terms and Conditions for Brennan's Hosted Exchange.

Brennan IT - Services Product Terms

This document outlines Brennan's Project Services Product Terms.

 

Brennan IT - Direct Debit Request Form

This document must be completed and returned to Brennan in order to have direct debit applied to your bill for IT Services.

Brennan Telephony - Direct Debit Request Form

This document must be completed and returned to Brennan in order to have direct debit applied to your bill for Telephony Services.  

 Brennan Voice and Data - Direct Debit Request Form  

 This document must be completed and returned to Brennan in order to have direct debit applied to your bill for Voice & Data services.