1. Managed Cloud Servers
There’s a huge proportion of an IT budget that’s devoted to storing data, acquiring more storage space and running, upgrading and maintaining existing hardware. With ever-increasing amounts of data and increasingly tight IT budgets, managed cloud services with full support can free more of a budget for innovation and future-proofing.
2. Make Your Data Work For You
Online and mobile transactions have changed the speed at which we do business, and the amount of data available to work with. These days, data is not just a system of records or part of the back office. Customer data can tell you how customers are interacting with your business and how your IT strategy can be adjusted to achieve the goals of the business, rather than simply support its operations.
3. Get the Basics Right
If the IT department is providing what it promises, supporting its initiatives and developing conversations with other areas of the business, everything gets easier. When IT Managers are doing the basics like WAN, IT Support, and telephony well, they will be given more freedom and larger budgets for innovation, and get a greater chance to use business tech to steer the company as a whole.
4. Nail Your Cloud Project
While it’s great to meet your go-live date, the transition to the cloud has the potential to do far more than move your data off-site and reduce your server, cooling and power costs. Decisions about how cloud services operate, how employees use web-based apps from mobile devices, and the place of this in your overall data and customer-engagement strategies have the capacity to transform your business and accelerate its growth.
Start seeing your cloud transition not as an IT project, but an ongoing business development process, and forge partnerships with managed services providers who understand your company and its goals.
5. Get Used to the Limelight
Social interaction and mobile transactions put IT at the centre of customer engagement. Use transaction data and social media metrics to develop an aggressive and coherent strategy to take your relationships with customers and partners to the next level and secure their current mind-share and future business.